At Lending Access we strive to meet all of your needs in a timely fashion. We have designed Lending Access to enable you to do your banking online, and most of your needs will be met within the website. Upon occasion you may need information that is not addressed on the site. If so, please contact us and an experienced representative will assist you.
For information on line of credit advances, payments, payoff quotes or to close your line of credit and release collateral, see our Service Contact List.
Please review our Frequently Asked Questions (FAQ’s) page for further information.
Customer Contacts:
By Email: lendingaccess@thebancorp.com
By Phone: 877.644.1513 (M-F 8:30am-10:00pm ET)
By Fax: 302.792.5680
To help maintain the security of your financial information, please do not include your account number or Social Security number in email correspondence.
By Mail:
Listed below are the addresses for you to send your correspondence and payments. Please send all of your general correspondence to our Customer Service Center and all loan payments to the address given.
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Customer Service Center
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Lending Access
Attn: Customer Service Ctr.
409 Silverside Road, Suite 105
Wilmington, DE 19809
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Loan Payments
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Lending Access
Attn: Loan Payment Ctr.
409 Silverside Road, Suite 105
Wilmington, DE 19809
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Fair Credit Billing Act *
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Lending Access
Attn: Consumer Credit Dept.
409 Silverside Road, Suite 105
Wilmington, DE 19809
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* Notify us in case of errors or questions about your bill